Thursday, August 20, 2009

Are we losing our human side?

Yes, I know, everybody is opting for sharing their lives with the world through the net (facebook, tweeter, blogs, etc). But have we stopped to think how technology is affecting our behavior?

I definitely understand the value of social media in business. Listening to customers and establishing conversations with them is very important if we are committed to providing good products and services. But I still would like to believe that we will choose to call a friend instead of just texting, or better yet, we would make time to meet them and have a long chat over a cup of coffee. Yes, it sounds old fashioned, but it keeps us human.

1 comment:

  1. I always recommend using online methods of communication as a way to stay in touch when it is not possible to be together face to face. Combining online and offline is best!!